• mental-health-public-transport

The landscape has shifted in recent years. People’s attitudes towards mental health are improving, and there is a growing commitment amongst the government, local communities, workplaces and schools to change the way we think about it.

Despite this progress, the extent to which mental health difficulties can impact everyday life and necessary tasks such as travel has still received insufficient attention. It’s important that the relationship between mental health and transport isn’t forgotten. It is more than making transport accessible for everyone, but considering the affect that transport modes can have on people’s mental health.

To understand this relationship further, we carried out a research project with members of the general public who have experience of anxiety and/or depression to identify the factors that influence their travel mode choice. The findings highlighted the range of differences that people experiencing mental health difficulties have to contend with when travelling from A to B. 

With 1 in 4 people in the UK suffering from a mental health problem each year, it’s vital that transport operators and city planners recognise their difficulties and lead the way to a better mobility for all. The majority of people with mental health difficulties feel anxious when using public transport. As a result, it can negatively impact their health, reduce their likeliness of travelling or cause them to give up entirely on using public transport. This isn’t the future. We need to consider the whole customer journey such as; getting a ticket, travelling on a transport mode and getting off safely. If we don’t, mental health may continue to be a barrier for using public transport.

Find out about our mental health and transport research and how mental health is affecting transport modes >

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