• Motorway User Trials: Privacy Notice for Members of the Public

    This Privacy Notice explains how we collect and use data collected during the course of Motorway User Trials

At TRL Ltd (TRL), we are committed to protecting your information. This Privacy Notice explains how we collect, use and protect your data during the course of the Motorway User Trials. If you have any queries regarding the information collected and used for these trials, please contact the Motorway User Trials Team via email at motorways@trl.co.uk.

TRL Ltd is the Data Controller for the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679). For any queries about data protection, please contact the Compliance Team via email at compliance@trl.co.uk.

1. Purpose of the TRL Motorway User Trials

The aim of the Motorway User Trials is to understand participants’ driving experiences and behaviours whilst driving on different types of roads. Findings from this research will be shared with our client to help them inform future policy on motorway design to improve road user safety and experience. No personal data will be included in the findings.

2. The lawful bases for collecting and using your information

Under privacy and data protection legislation, TRL is only allowed to collect and use your information if we have a proper reason or ‘lawful basis’ to do so.

For our Motorway User Trials, we have a ‘legitimate interests’ to collect and use your personal data. In relation to this data collection, our legitimate interest is being able to account for the impact of environmental factors (e.g. weather conditions, road surface) on the accuracy of other data collected during the course of this research project (i.e. participants’ driving experiences and behaviours). Maximising the accuracy of data means that we can provide robust findings. We may process your information in this way where your interests and fundamental rights do not override our legitimate business interests.

3. Information we collect

During our Motorway User Trials, participants’ vehicles will be equipped with a dash camera to capture video footage of the environment in which they are driving, to determine whether environmental factors (e.g. weather conditions, road surface) impact participants’ driving experiences and behaviours. These dash cameras will capture some personal data as a result of their use. These personal data are:

  • Video footage of individuals that are in the vicinity of a trial participant’s vehicle
  • Video footage of vehicles’ number plates that are in the vicinity of a trial participant’s vehicle

Video footage of vehicles’ number plates may not constitute personal data as we are not likely to be able to identify an individual from the number plate, taking into account all objective factors. In this Notice, we have included information about how we collect and use video footage of vehicles’ number plates for completeness only.

To minimise data capture, the dash cameras will only be operational when participants’ vehicles are being driven.

4. Special categories of personal data

We do not intentionally collect any special categories of personal data about you (including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data). However, we may process special categories of personal data where it is publicly visible and collected via the dash cameras.

5. The length of time we store your information

Your information will be stored only for as long as it is relevant to the legitimate interests stated above. Your information will be stored until the end of this research project (due November 2019). Once the project has been closed, personal information will be securely deleted or destroyed.

6. Data recipients

Video footage containing personal information will only be accessed by the Data Controller’s employees.

7. Where we store your information

All information we gather is stored on our secure servers in the United Kingdom. At no point will any personal data be transferred outside of the United Kingdom.

8. How we keep your information secure

We have implemented administrative, technical, and physical measures help prevent unauthorised access to the data we hold, including encryption of electronic files that contain personal data. Electronic files of video footage containing personal information will be protected via encryption while they are being stored, communicated, and viewed. We restrict access to information to only those employees who need such access in order to operate, develop, improve, or deliver our programs, products, or services.

9. Access to your information (Data Subject Rights)

You have the following rights in relation to the collection and use of your information for this research:

  • The right to be informed; you have the right to be provided with clear, transparent, and easily-understandable information about how we use your information and your rights, which is why we are providing you with the information in this Privacy Notice.
  • The right of access; you have the right to obtain access to your information (if we are processing it) and certain other information (similar to that provided in this Privacy Notice) so that you can check we are using your information in accordance with data protection law.
  • The right to rectification; you are entitled to have your information corrected if it is inaccurate or incomplete.
  • The right to erasure; you are entitled to request the deletion or removal of your information where there is no compelling reason for us to continue to store or use it. This is not a general right to erasure; there are exceptions.
  • The right to restrict processing; you have the right to ‘block’ or suppress further use of your information in certain circumstances. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
  • The right to data portability; you have the right to obtain and reuse your information in a structured, commonly-used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party.
  • The right to object to processing; you have the right to object to us processing your information for our legitimate business interests or for direct marketing purposes (including in each case any related profiling).
  • The right to make a complaint to the data protection authorities; you have the right to make a complaint to the ICO (an independent data privacy supervisory authority) by telephoning 0303 123 1113 if you are unhappy with how we have handled your information or believe our processing of your information does not comply with data protection law.

If you wish to exercise any of your legal rights, please contact our Compliance Team via email at compliance@trl.co.uk. We may require you to prove your identity with approved identification before we can fulfil your request.

10. Changes to this Notice

Any changes we make to this Notice in the future will be posted on our website. Please check our website frequently to view any updates or changes to this Notice.

11. Contact details

If you have any questions about our privacy practices or questions, requests, or concerns regarding collection and use of your information for this research, please contact us via email at motorways@trl.co.uk.

If you would like to make a complaint about how we have collected or processed your data, please contact our Compliance Team via email at compliance@trl.co.uk.

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