This study was undertaken to monitor the effects upon bus services in West Glamorgan of the 1985 Transport Act. The area contained large areas of coastline and some large towns. However 75% of the area was rural. Services and passenger opinions were monitored both before and after deregulation. The findings were as follows: a) services which were wholly or partly in competition with services provided by other companies accounted for 13% of all registrations. Some duplication of services has occured in some areas as a result of this; b) innovation was limited to the introduction of minibuses on some routes; c) fares were not affected, except on some competing routes; d) services were less stable; e) some private companies were less reliable than the public company they replaced; f) coordination of services suffered, and there was little interavailability of tickets between the different operators; g) integrating tendering and commercial services was problematic; h) some cost saving measures have been initiated by South Wales Transport, including staff reductions. Savings were also realised by the purchase of minibuses.

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